Wake up to answered DMs and new sales.
Port8 is an AI sales and customer support agent for online stores and creators. It answers from your own catalog and content, any hour.
It answers in your store and in your DMs at the same time.
Questions answered turn into sales.
Live in about 10 minutes. 30-day money-back guarantee.
Which one are you?
An AI sales and support agent for online stores and creators.
Port8.ai answers questions and recommends products on your site chat, bio link, Instagram DMs, Messenger and WhatsApp, from your own catalog, content and policies. It installs on Shopify, WooCommerce, WordPress or any site in about 10 minutes.
Store plans are $99, $249 or $399 a month for 1,000, 2,500 or 5,000 AI answers. Creator plans are $9.99, $24.99 or $39.99 a month for 100, 250 or 500. Extra AI answers are $0.10 each. Every plan comes with a 30-day money-back guarantee.
Questions people ask
What is Port8.ai?
Port8.ai is an AI sales and support agent for online stores and creators. It answers questions and recommends products on your site chat, bio link, Instagram DMs, Messenger and WhatsApp, from your own catalog, content and policies, and installs on Shopify, WooCommerce, WordPress or any site in about 10 minutes.
Who is Port8 for?
Online stores on Shopify, WooCommerce, WordPress or any other site, and creators on Instagram, TikTok and YouTube. Stores use it to answer shoppers and sell from their catalog. Creators use it to answer DMs from their own videos, products, affiliate links and codes.
How much does Port8 cost?
Store plans are $99, $249 or $399 a month for 1,000, 2,500 or 5,000 AI answers. Creator plans are $9.99, $24.99 or $39.99 a month for 100, 250 or 500. Extra AI answers are $0.10 each. Connecting a Shopify store adds $19 a month per store.
Do you offer a trial period?
Yes, we offer a 30-day, no questions asked, money-back guarantee. If you are not satisfied with the service for any reason you can cancel within the 30-day window and a refund will be issued immediately. All three ecommerce plans (Starter, Growth, and Scale) are covered.
Why do online stores convert so much lower than physical stores?
Online stores convert about 2% of visitors, while walk-in stores convert around 20%, roughly 10 times more. (IRP and Statista put ecommerce near 2%; in-store specialty retail runs 15-30% per TruRating, cited by Shopify.) The gap is not the shopper, it is that no one is on the floor online to answer questions and recommend the right product. An AI sales agent like Port8.ai puts someone on the floor 24/7, trained on your catalog.
Which channels does Port8.ai answer on?
Your site chat, and also your bio link, WhatsApp Business, Instagram DMs and Facebook Messenger. Port8 answers on every channel from the same catalog and content, so customers get the same answer wherever they ask. All channels are included in every plan, and each one connects self-serve from your dashboard in a few minutes.
What if my store is not on Shopify?
No problem. WooCommerce and WordPress connect through the API with the embed plugin, and that also takes about 10 minutes. Any other site gets a one-line script. No API? Scraping mode reads straight from your product pages and works well. That covers custom builds, BigCommerce, headless setups, and plain HTML.
What about support, not just sales?
Order tracking, returns, cancellations, and policy questions. The AI closes those itself. Only what genuinely needs a person reaches your team.
Can I take over a conversation from the AI?
Yes, any time. Reply from the Port8 dashboard or from the channel's own native app, like your WhatsApp Business app. The moment you send a message, the AI pauses and the conversation is yours. When you are done, it picks up the next customer automatically.
Does it answer my DMs?
Yes. The same AI that runs your bio link chat also answers your Instagram DMs and Messenger, with the same knowledge of your posts, products, and affiliate links. Each channel connects self-serve in minutes and is included in every plan.
Does it support multiple languages?
Yes. Port8.ai supports 90+ languages and replies in the language each customer writes in, with no extra setup.
How long does setup take?
About 10 minutes from signup to a live chat. No code, no developers, and nothing to change in your design.
What about privacy and data security?
Port8.ai knows only the products, knowledge bases, and content you provide. Chats are encrypted, and we never resell or publish your content. Delete any product or knowledge base at any time.
