Every DM is a shopper one answer away from buying. Port8's AI agent answers your Instagram DMs from your live catalog and content, in your voice, in seconds. The same brain that runs your site chat and bio link, now in your inbox.
Stores already working with Port8
One AI employee that handles every shopper that walks in.
Boost ecom sales with a 24/7 AI shopping assistant for personalized, real-time shopper engagement.
Sure thing! I found this one designed for sensitive skin:
Brow Crème
$28
Your AI employee turns curious traffic into checkout-ready customers and upsells the right add-ons from your real catalog.
Sure thing! I found this one designed for sensitive skin:
Brow Crème
$28
Fast, accurate ecommerce support powered by AI.
I've ordered the brow creme, but I don't know if I chose the right color.
Happy to help! Which shade did you order, and what's your usual tone?
Recent conversations
PORT8
Sarah K.
1m
Where's my order?
Marcus T.
6m
Return policy on dresses?
Lisa M.
14m
Wrong color received
Anna B.
22m
Cancel order #4521
Order status, returns, exchanges, refunds. Resolved the moment they ask, so only the cases that need a human reach your inbox.
I've ordered the brow creme, but I don't know if I chose the right color.
Happy to help! Which shade did you order, and what's your usual tone?
Recent conversations
PORT8
Sarah K.
1m
Where's my order?
Marcus T.
6m
Return policy on dresses?
Lisa M.
14m
Wrong color received
Anna B.
22m
Cancel order #4521
Gain actionable AI insights to drive sales growth and conversions.
Shopper Insights
PORT8
Last 30 days
Top searches
Week 05/01 - 12/01
Conversion Lift
+25%
Surfaces unanswered questions and drop-off points so you know what to fix.
Shopper Insights
PORT8
Last 30 days
Top searches
Week 05/01 - 12/01
Conversion Lift
+25%
Online stores convert about 2%.
Walk-in stores convert around 20%,
roughly 10x more. Why the gap →
Works with the store and channels you already run.
Answers product questions, points followers to the right product, resolves order and shipping questions, and hands you the conversation the moment you want it.
User Question
“Do you have a vegan running shoe under $120?”
Connect your store, blog posts, and policies. Your AI employee searches across every product, every variant, and every page to find exactly what the shopper is looking for. No more dead-end “no results” pages.
$$109 · 4.7★ · In stock
The same AI employee, trained once on your store, answers on your site chat, WhatsApp, Instagram DM, and Messenger. Same knowledge, same voice, and every conversation remembered.
Site chatI need a hydrating routine for dry winter skin
The Bloom Daily Duo is hyaluronic-based, in stock, and the one our dry-skin customers rebuy every month. I applied your 10% first-time code.
Morning routine
Layering guide
or any storeAnswers on your storefront the moment a shopper hesitates, recommends the right product, and adds it to cart.
Instagram DManything of yours that helps with dark spots + brightening?
Our vitamin C serum with the barrier cream is the go-to for brightening. Dana shows exactly how she layers them.
Replies to DMs and story replies automatically, with the same catalog knowledge as your site.
WhatsApphow do I use the cream in a morning routine?
Cleanse, then 3 drops of serum on damp skin, then the cream on top to seal it in. Dana walks through it here.
Picks up sales questions, order updates, and support on WhatsApp, in your brand voice, with zero manual effort.
Messengeranything gentle enough for sensitive, easily irritated skin?
The Bloom Calm Cream is fragrance-free and dermatologist-tested, made for reactive skin. It's the one we send to most sensitive-skin customers.
Handles Messenger conversations with the same product knowledge and tone as everywhere else.
A human, whenever you wantIs the Daily Duo in stock in 50ml?
Yes, 50ml is in stock and ships today on orders before 3pm.
Perfect. Can I pick it up from your studio today?
Studio pickup is Dana's call, so I am bringing her in. One moment.
You or your team can jump into any chat from the Port8 dashboard or your own app. The AI pauses that one conversation and keeps answering everyone else.
Generic DM autoresponders match keywords and push canned replies. Port8's agent is connected to your live catalog, prices, stock, and content, so it answers real questions and recommends real products.
Your site chat stays the main stage, and the same agent answers Instagram DMs, WhatsApp Business, and Messenger. Same knowledge, same voice, and the context never resets between channels.
Reply from the Port8 dashboard or straight from the Instagram app. The moment you send a message, the AI pauses and the conversation is yours.
Every DM answered from your real catalog, around the clock. Connect it in minutes, included in every plan.
Answers the question that was standing between a DM and an order.
Order status, returns, refunds, answered the moment they ask.
Replies in the language your shopper opened with.
Site chat, WhatsApp, Instagram DM, Messenger. Same answers everywhere.
Knows when to stop. Loops in your team with full context.
Turn your bio link into an AI page that answers and sells for you.
Read moreHow your Instagram and TikTok content becomes shoppable answers.
Read moreHow one AI agent resolves support across your site and messaging channels.
Read moreKeyword-and-flow DM automation vs a catalog-trained AI agent that sells.
Read moreEcommerce chatbot flows vs an AI agent trained on your catalog.
Read moreAn omnichannel team inbox vs an autonomous AI agent that resolves and sells.
Read more