Instagram DM automation that actually sells.
Every DM is a shopper one answer away from buying. Port8's AI agent answers your Instagram DMs from your live catalog and content, in your voice, in seconds. The same brain that runs your site chat and bio link, now in your inbox.
Stores already working with Port8
Solve your 3 biggest ecom challenges with Port8.
One AI employee that handles every shopper that walks in.
Sell
Boost ecom sales with a 24/7 AI shopping assistant for personalized, real-time shopper engagement.
Sure thing! I found this one designed for sensitive skin:
Brow Crème
$28
Shoppers browse and bounce. AOV stays flat.
Your AI employee turns curious traffic into checkout-ready customers and upsells the right add-ons from your real catalog.
Sure thing! I found this one designed for sensitive skin:
Brow Crème
$28
Support
Fast, accurate ecommerce support powered by AI.
I've ordered the brow creme, but I don't know if I chose the right color.
Happy to help! Which shade did you order, and what's your usual tone?
Recent conversations
PORT8
Sarah K.
1m
Where's my order?
Marcus T.
6m
Return policy on dresses?
Lisa M.
14m
Wrong color received
Anna B.
22m
Cancel order #4521
Tickets pile up. Your team burns out.
Order status, returns, exchanges, refunds. Resolved the moment they ask, so only the cases that need a human reach your inbox.
I've ordered the brow creme, but I don't know if I chose the right color.
Happy to help! Which shade did you order, and what's your usual tone?
Recent conversations
PORT8
Sarah K.
1m
Where's my order?
Marcus T.
6m
Return policy on dresses?
Lisa M.
14m
Wrong color received
Anna B.
22m
Cancel order #4521
Learn
Gain actionable AI insights to drive sales growth and conversions.
Shopper Insights
PORT8
Last 30 days
- Conversations412
- Unanswered9
- Resolved387
Top searches
Week 05/01 - 12/01
Conversion Lift
+25%
You don't know why shoppers leave.
Surfaces unanswered questions and drop-off points so you know what to fix.
Shopper Insights
PORT8
Last 30 days
- Conversations412
- Unanswered9
- Resolved387
Top searches
Week 05/01 - 12/01
Conversion Lift
+25%
Online stores convert about 2%.
Walk-in stores convert around 20%,
roughly 10x more. Why the gap →
Works with the store and channels you already run.
from your site chat to your DMs.
One AI employee,
The same agent that sells on your site answers Instagram with the same knowledge and the same brand voice. A follower asks about a product, the agent answers it like your best salesperson.
Get started free
Bloom Skincare
Tell me your skin type and I'll match you to the right serum, moisturizer, or routine.
What would you like to ask?
CircuitHub
Headphones, drones, chargers. Tell me what you're shopping for and I'll match the model and stock.
What would you like to ask?
Olive & Oak Deli
Looking for a wine pairing, a cheese, or a gift basket? Tell me the occasion.
What would you like to ask?
Casa & Co
Ceramics, linens, dried bouquets. What are you styling?
What would you like to ask?
Edge Athletics
Running, cycling, or strength gear? Tell me your sport and I'll find the right kit.
What would you like to ask?
Chef Baker
Hello there! 🥖 I'm your neighborhood baker. Ask me for recipes or baking tips.
What would you like to ask?
Daily Brew
Hey coffee lovers! ☕ Ask me about brewing methods and my gear.
What would you like to ask?
Maya's Journeys
Hi globe-trotters! ✈️ Ask me for my secret itineraries and packing lists.
What would you like to ask?
What your AI employee does in your DMs
Answers product questions, points followers to the right product, resolves order and shipping questions, and hands you the conversation the moment you want it.
User Question
“Do you have a vegan running shoe under $120?”
Search your catalog
Connect your store, blog posts, and policies. Your AI employee searches across every product, every variant, and every page to find exactly what the shopper is looking for. No more dead-end “no results” pages.
Distance Pro Runner
$$109 · 4.7★ · In stock
DM automation
with a real brain.
Trained on your store, not a script
Generic DM autoresponders match keywords and push canned replies. Port8's agent is connected to your live catalog, prices, stock, and content, so it answers real questions and recommends real products.
One brain, every channel
Your site chat stays the main stage, and the same agent answers Instagram DMs, WhatsApp Business, and Messenger. Same knowledge, same voice, and the context never resets between channels.
Jump in whenever you want
Reply from the Port8 dashboard or straight from the Instagram app. The moment you send a message, the AI pauses and the conversation is yours.
Your DMs,
answered 24/7.
Every DM answered from your real catalog, around the clock. Connect it in minutes, included in every plan.
Turns followers into buyers
Answers the question that was standing between a DM and an order.
Handles
support
without a queue
Order status, returns, refunds, answered the moment they ask.
Answers
in any
language
Replies in the language your shopper opened with.
One widget
for every
storefront
Shopify, WooCommerce, WordPress, custom. Drop-in install, no rebuild.
Hands off
to a human
cleanly
Knows when to stop. Loops in your team with full context.
Instagram FAQs
Keep reading
AI link in bio for creators
Turn your bio link into an AI page that answers and sells for you.
Read moreTurn social content into product demos
How your Instagram and TikTok content becomes shoppable answers.
Read moreAI customer support for online stores
How one AI agent resolves support across your site and messaging channels.
Read more