Port8.ai Privacy Center

This Privacy Notice explains how LinkGPT Ltd. (doing business as Port8.ai) (“Port8”, “we”, “us”, “our”) collects and processes personal data relating to Customers who register for or use our platform, websites, dashboards, tools, and related services.

LinkGPT Ltd.
94 Yigal Alon, Tel Aviv, Israel
Email: [email protected]

Depending on how you use the Services, we may collect and process the following categories of personal data.

Account Information

• Full name
• Business name
• Email address
• Phone number
• City and country
• Profile information

Login & Authentication Data

• User IDs
• Password hashes
• OAuth credentials or tokens
• Session identifiers
• Login timestamps

Billing & Commercial Data

• Subscription plan
• Billing status
• Invoices
• Transaction references
• Payment-related records

Payment card data is generally handled by payment providers unless explicitly stated otherwise.

Platform Usage Data

We may collect information about how you interact with the Services, including:

• Pages viewed
• Features used
• Buttons clicked
• Navigation paths
• Time spent on pages
• Scroll activity
• Interaction frequency
• Session duration
• Referring URLs
• Date and time of access

Technical & Device Data

We may automatically collect technical information such as:

• IP address
• Browser type and version
• Operating system
• Device type and identifiers
• Language settings
• Time zone
• Crash logs and error reports

Integration Data

Where you connect third-party tools or platforms, we may process related account identifiers, access tokens, settings, imported content, and sync data.

Uploaded or Connected Content

Content you upload, connect, import, or authorize us to process, including:

• Website content
• Product catalogs
• FAQs
• Documents
• Images
• Audio and video files
• Social media content
• Messages
• Knowledge base materials

Aggregated or Anonymized Data

We may also create aggregated, anonymized, or de-identified data that does not identify individuals and may be used for analytics, benchmarking, service improvement, and business insights.

We may use your personal data for the following purposes:

• Create and manage your account
• Provide access to the platform
• Enable AI assistant functionality
• Process imports and connected content
• Maintain integrations
• Provide customer support
• Send service notifications
• Prevent fraud and abuse
• Monitor system reliability
• Improve product performance
• Analyze trends and usage
• Comply with legal obligations
• Send marketing communications where permitted by law

Where permitted by applicable law, we may send Customers newsletters, product updates, educational content, feature announcements, offers, event invitations, surveys, and other promotional communications through available communication channels, including email, SMS, phone, WhatsApp, in-platform notifications, push notifications, or similar methods.

You may opt out of promotional communications at any time by using the unsubscribe or opt-out option included in the message where available, updating your communication preferences in your account, or contacting us at [email protected].

Service-related communications are not promotional and may still be sent where necessary, including messages relating to billing, security alerts, password resets, account activity, and legal matters.

Depending on the circumstances, we rely on one or more of the following legal bases:

• Performance of a contract
• Legitimate interests
• Consent
• Compliance with legal obligations

Customer content may be indexed, summarized, embedded, transformed, or otherwise processed to power retrieval systems and AI-generated responses for your account.

By default, Customer content is not used to train generalized or shared AI models, unless expressly agreed in writing.

We may share personal data with:

Service Providers

Hosting, analytics, communications, infrastructure, support, security, AI processing, and payment providers acting on our instructions.

Professional Advisers

Lawyers, accountants, auditors, consultants, and insurers.

Legal Authorities

Where required by law or necessary to protect rights, safety, or prevent fraud.

Business Transfers

If Port8.ai is involved in a merger, acquisition, restructuring, financing, or sale of assets.

All relevant providers are expected to protect personal data appropriately.

We are based in Israel and may store or process personal data in jurisdictions outside your country of residence, including the United States and other countries where our infrastructure providers or service partners operate.

Where required under applicable law, we implement appropriate safeguards for international transfers, including:

• Adequacy decisions
• Standard Contractual Clauses (SCCs)
• Contractual confidentiality commitments
• Security controls
• Equivalent lawful transfer mechanisms

By using the Services, you acknowledge that your information may be transferred internationally subject to these protections.

We retain Customer data for as long as reasonably necessary for the purposes described in this Notice, including:

• Active account use
• Support needs
• Security monitoring
• Legal obligations
• Billing records
• Dispute resolution

Following deletion or closure of your account, some data may remain in backups or secure archives for a limited period (generally up to 3 months unless longer retention is required).

We may retain anonymized or aggregated data for longer periods.

We use cookies, pixels, local storage, SDKs, and similar technologies for operational, analytics, security, and functionality purposes.

Types of Cookies We May Use

Strictly Necessary Cookies. Required for login, security, fraud prevention, session continuity, and core platform functions.

Preference Cookies. Remember language, interface choices, and user settings.

Analytics Cookies. Help us understand visits, feature usage, traffic flows, performance, and reliability.

Functional Cookies. Support dashboards, embedded tools, connected services, and enhanced features.

Session Cookies. Temporary cookies used while you browse or remain signed in.

You may manage cookies through browser settings or consent tools where available. Disabling some cookies may affect functionality.

We do not sell personal data collected through cookies.

Subject to applicable law, you may request:

• Access
• Correction
• Deletion
• Restriction
• Objection
• Portability
• Withdrawal of consent (where applicable)

To exercise rights, contact [email protected]. We may request identity verification before responding.

How to Request Data Deletion

To request deletion of your data, please send an email to [email protected] with the subject line "Data Deletion Request" and include:

• Your full name
• The email address associated with your account
• A brief statement requesting data deletion

We will process your deletion request within 30 days. You will receive a confirmation email once your data has been deleted. Certain data may be retained for legal or legitimate business purposes (such as transaction records and anonymized analytics).

We implement reasonable administrative, technical, and physical safeguards, including:

• Encryption
• Access controls
• Authentication protections
• Monitoring systems
• Secure infrastructure
• Incident response procedures

No online system can guarantee absolute security.

To provide certain features, we may use carefully selected third-party processors or sub-processors, including providers of:

• AI model APIs
• Cloud hosting
• Data storage
• Analytics
• Email delivery
• Security services
• Customer support systems
• Payment processing

Depending on the feature used, prompts, uploaded content, account data, or technical data may be transmitted to such providers on our behalf and subject to contractual protections.

Examples may include providers such as OpenAI, Anthropic, Amazon Web Services (AWS), and similar vendors used from time to time.

The Services may contain links to websites, products, or services operated by third parties.

We do not control and are not responsible for their privacy practices, content, or security. We encourage you to review their privacy notices separately.

The Services are intended only for individuals who are at least eighteen (18) years old and legally capable of entering into binding agreements.

We do not knowingly collect personal data from minors. If we become aware that such data has been collected, we may delete it as required by law.

LinkGPT Ltd at Epstein Rosenblum Maoz (ERM)

Data Security Contact Person: Mr. Adi Mimran
Postal address: 94 Yigal Alon, Tel-Aviv 6789156, Israel
Email: [email protected]

This Notice explains how personal data may be processed when you interact with an AI assistant provided through the Port8.ai platform on behalf of one of our Customers.

In most cases:

• The relevant business or organization (“Customer”) is the Data Controller.
• Port8.ai acts as a Data Processor on behalf of that Customer.

This means the Customer determines the purposes and means of processing related to your interaction.

Port8.ai may also process limited technical, fraud-prevention, analytics, and security data as an independent controller where permitted by law.

Depending on the channel and interaction, the following data may be processed:

Chat Data

• Messages
• Questions
• Attachments
• Form submissions
• AI responses

Metadata

• Date and time
• Session identifiers
• Conversation events
• Interaction flow data

Technical Data

• IP address
• Browser type and version
• Device type
• Operating system
• Language settings
• Referring page
• Error signals
• Security logs

Optional Personal Information

If you choose to provide it:

• Name
• Email
• Phone number
• Order details
• Contact information
• Other free-text content

Data may be processed to:

• Deliver responses
• Handle requests
• Maintain conversations
• Authenticate sessions
• Improve functionality
• Prevent abuse or fraud
• Help the Customer follow up with you
• Generate aggregated insights or trends

Information submitted during your interaction with an AI assistant, including messages, form responses, attachments, and any personal information you choose to provide, may be transmitted to and stored by the Customer whose assistant you are using.

This may include information such as your name, email address, phone number, order details, preferences, or any other information you voluntarily enter into the conversation.

Such transfer and storage are considered an essential part of the requested service and are carried out under the Customer’s role as Data Controller.

Once information has been transferred to the Customer’s systems or account environment, the Customer is generally responsible for its management, retention, and handling in accordance with applicable law.

By default, personal data contained in End User interactions is not used to train generalized or shared AI models unless:

• It has been anonymized or aggregated so it no longer identifies any individual; or
• The relevant Customer has expressly agreed to such use in writing.

Some interactions may rely on third-party providers that support AI generation, cloud hosting, analytics, or security operations.

Depending on system configuration, prompts, chat inputs, uploaded content, or technical data may be processed by such providers on behalf of Port8.ai and/or the relevant Customer, subject to applicable contractual and legal protections.

Retention of End User data is generally determined by the relevant Customer.

Where Port8.ai stores data for technical, operational, compliance, or security purposes, we retain it only for as long as reasonably necessary.

Once data has been transferred to the Customer’s own systems, Port8.ai may not control further retention or deletion.

Because the Customer is usually the Data Controller, requests relating to your interaction should generally be directed to that Customer.

Where required by law, Port8.ai may assist Customers in responding to valid requests. You may also contact [email protected].

We use reasonable security measures including encryption, access controls, monitoring, and incident response procedures.

The platform and AI assistants are not intended for individuals under the age of eighteen (18).

We do not knowingly collect personal data from minors through the Services.

If you believe a minor has submitted personal data, please contact the relevant Customer or [email protected].

Responses or services may include links to third-party websites, products, or services.

Port8.ai is not responsible for the privacy practices, availability, or content of third-party services. Please review their privacy notices separately.

LinkGPT Ltd at Epstein Rosenblum Maoz (ERM)

Data Security Contact Person: Mr. Adi Mimran
Postal address: 94 Yigal Alon, Tel-Aviv 6789156, Israel
Email: [email protected]