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Shopify AI chatbot that never misses a shopper

Hire an AI employee for your Shopify store. A native app that answers shoppers and recommends the right variant in chat, on your site, WhatsApp, Instagram, and Messenger. Trained on your catalog and brand voice, live in under 5 minutes.

Stores already working with Port8

Adah LazorganTzufaIncense ParfumsNemyzAfterShoweriMobileGal GonenRishmiNofar MorAzrieli PhoneNoy PashaSea2DoorChristinaiTech Store

Solve your 3 biggest ecom challenges with Port8.

One AI employee that handles every shopper that walks in.

Sell

Boost ecom sales with a 24/7 AI shopping assistant for personalized, real-time shopper engagement.

AI Concierge

Sure thing! I found this one designed for sensitive skin:

Product
SOLD
Product thumb

Brow Crème

$28

BUY NOW

Shoppers browse and bounce. AOV stays flat.

Your AI employee turns curious traffic into checkout-ready customers and upsells the right add-ons from your real catalog.

AI Concierge

Sure thing! I found this one designed for sensitive skin:

Product
SOLD
Product thumb

Brow Crème

$28

BUY NOW

Support

Fast, accurate ecommerce support powered by AI.

I've ordered the brow creme, but I don't know if I chose the right color.

AI

Happy to help! Which shade did you order, and what's your usual tone?

Recent conversations

PORT8

Sarah K.

1m

Where's my order?

Resolved

Marcus T.

6m

Return policy on dresses?

Resolved

Lisa M.

14m

Wrong color received

Resolved

Anna B.

22m

Cancel order #4521

Resolved

Tickets pile up. Your team burns out.

Order status, returns, exchanges, refunds. Resolved the moment they ask, so only the cases that need a human reach your inbox.

I've ordered the brow creme, but I don't know if I chose the right color.

AI

Happy to help! Which shade did you order, and what's your usual tone?

Recent conversations

PORT8

Sarah K.

1m

Where's my order?

Resolved

Marcus T.

6m

Return policy on dresses?

Resolved

Lisa M.

14m

Wrong color received

Resolved

Anna B.

22m

Cancel order #4521

Resolved

Learn

Gain actionable AI insights to drive sales growth and conversions.

Shopper Insights

PORT8

Last 30 days

  • Conversations412
  • Unanswered9
  • Resolved387

Top searches

Free shipping84%
Vegan options62%
Size XL41%

Week 05/01 - 12/01

Conversion Lift

+25%

Trending up

You don't know why shoppers leave.

Surfaces unanswered questions and drop-off points so you know what to fix.

Shopper Insights

PORT8

Last 30 days

  • Conversations412
  • Unanswered9
  • Resolved387

Top searches

Free shipping84%
Vegan options62%
Size XL41%

Week 05/01 - 12/01

Conversion Lift

+25%

Trending up

Online stores convert about 2%.
Walk-in stores convert around 20%,
roughly 10x more. Why the gap →

Works with the store and channels you already run.

Shopify integrationWooCommerce integrationWordPress integrationWhatsApp integrationInstagram integrationMessenger integrationTikTok integrationYouTube integrationFacebook integration

What your AI employee does

Searches your Shopify catalog, closes sales in chat, resolves the repetitive support cases, and shows you which questions are costing you conversions.

User Question

Do you have a vegan running shoe under $120?

Search your catalog

Connect your store, blog posts, and policies. Your AI employee searches across every product, every variant, and every page to find exactly what the shopper is looking for. No more dead-end “no results” pages.

AI
Found a great match. The CloudFoam Eco is plant-based, $109, and has stock in your size.
Distance Pro Runner

Distance Pro Runner

$$109 · 4.7★ · In stock

One brain. Every channel your customers write on

The same AI employee, trained once on your store, answers on your site chat, WhatsApp, Instagram DM, and Messenger. Same knowledge, same voice, and every conversation remembered.

Site chat

I need a hydrating routine for dry winter skin

Bloom Skincare

The Bloom Daily Duo is hyaluronic-based, in stock, and the one our dry-skin customers rebuy every month. I applied your 10% first-time code.

See it in action

Morning routine

Layering guide

Works onShopifyWooCommerceor any store

Answers on your storefront the moment a shopper hesitates, recommends the right product, and adds it to cart.

Instagram DM

anything of yours that helps with dark spots + brightening?

Bloom Skincare

Our vitamin C serum with the barrier cream is the go-to for brightening. Dana shows exactly how she layers them.

Products in this video

Replies to DMs and story replies automatically, with the same catalog knowledge as your site.

WhatsApp

how do I use the cream in a morning routine?

Bloom Skincare

Cleanse, then 3 drops of serum on damp skin, then the cream on top to seal it in. Dana walks through it here.

Products in this video

Picks up sales questions, order updates, and support on WhatsApp, in your brand voice, with zero manual effort.

Messenger

anything gentle enough for sensitive, easily irritated skin?

Bloom Skincare

The Bloom Calm Cream is fragrance-free and dermatologist-tested, made for reactive skin. It's the one we send to most sensitive-skin customers.

Handles Messenger conversations with the same product knowledge and tone as everywhere else.

A human, whenever you want

Is the Daily Duo in stock in 50ml?

Bloom Skincare

Yes, 50ml is in stock and ships today on orders before 3pm.

Perfect. Can I pick it up from your studio today?

Bloom Skincare

Studio pickup is Dana's call, so I am bringing her in. One moment.

Dana, Bloom's owner
Dana, Bloom's ownerSure! It's on the counter with your name on it, come by until 6pm 😊
AI paused, Dana took over

You or your team can jump into any chat from the Port8 dashboard or your own app. The AI pauses that one conversation and keeps answering everyone else.

Learn moreIncluded in every plan

AI employee
for Shopify.

Installs as a native Shopify app, learns your catalog and brand voice, and sells in chat on your site, WhatsApp, Instagram, and Messenger.

Native Shopify install

Install from the Shopify App Store in 5 minutes. No theme edits, no checkout rebuild, no developer in the loop.

Grounded in your real content

Every answer comes from your Shopify catalog, your blog posts, and your social media, in your brand voice, so the agent never invents a fact or a feature.

Learn what to stock and what to fix

Every chat feeds back into merchandising. Unanswered questions, drop-off reasons, missing variants, all surfaced before they cost you another sale.

One brain, every channel

Your site chat stays the main stage, and the same AI employee also answers on WhatsApp, Instagram DM, and Facebook Messenger. Your synced Shopify catalog powers every channel, so answers stay accurate everywhere, and you can take over any conversation whenever you want.

Search
Social networksVideosWebsite pagesPDFsProduct catalogFAQs
Recommend
Product matchVariantsBundlesAdd-onsCouponsAffiliate links
Proof
UGC videosBefore/afterReviewsHow it worksComparisons
Support
Order trackingHow-to guidesTroubleshootingWarranty
Channels
Site chatBio linkWhatsAppInstagram DMFB Messenger
Insights
UnansweredTop searchesMissing productsDrop-off pointsBest convertersContent ideas

Connect, Chat
& Convert

Sells and supports every Shopify shopper, around the clock. Live in under 5 minutes.

Sells while you sleep

Closes orders at 3am, on weekends, on every holiday.

Handles
support
without a queue

Order status, returns, refunds, answered the moment they ask.

Answers
in any
language

Replies in the language your shopper opened with.

One brain
for every
channel

Site chat, WhatsApp, Instagram DM, Messenger. Same answers everywhere.

Hands off
to a human
cleanly

Knows when to stop. Loops in your team with full context.

Shopify FAQs